I had the opportunity last week to speak at the International Association of Commercial Administrators (IACA) about the aspects of managing projects within the government model — aspects that can be both exciting and frustrating. Preparing for the speech gave me the opportunity (and excuse) to really think about the unique features of the government as customer, sponsor, and manager and to create my own list of cautions and tips.
Characteristics of a Government project:
- Government projects are driven by “law”
- Government projects use stakeholders (taxpayer) money–so funding sources have many masters whose opinions and needs change quickly
- Contract and funding rules must be followed—this is not a gentleman’s agreement
- Specific deliverables, artifacts and products must be produced
- Environmental / political factors can dramatically impact project management and processes
- A standard project lifecycle is required and needed
Top failure points for Government projects
- Failure to have a working schedule with estimates
- Not managing the project to a set schedule with milestones, assignments, and dependencies
- Lack of having a resource management process
- Lack of tasks assigned to people
- Poor communication between stakeholders, project staff, contractors, etc.
- Lack of accurate status reporting
- Not controlling requirements – no change management process
- Failure to create a full Work Breakdown structure (WBS)
- Not using history or prior organizational experience
- Not getting the skilled/experienced staff to work on the project
- Wrong contract funding type –
fixed vs. T&M, 1 big project vs. several small ones
- Payment not tied to deliverables or smaller milestones
There are also many process areas that are key for project managers on government projects. Project Managers MUST Pay attention to these 5 key areas:
I ended my session by sharing some sources and 6 questions to ask before you start a project:
- Is the contract vehicle and funding appropriate for what we are trying to accomplish?
- Do we fully understand the requirements and have we documented the scope?
- Does our project schedule have measurable milestones, assignments of tasks, and links between dependent work efforts?
- Do you have a communications plan that will facilitate effective communications?
- Have we identified the correct resources, both internal and external to achieve success? Do the resources have assignments in the project plan?
- Do we have a governance structure for the project that ensures accountability, reporting, traceability and can it be audited against?
So, what are your tips regarding managing projects in a government model? Please share other tips and experiences via comments.