OK- so I’ll admit that it’s my birthday. And acknowledging it made me think about milestones in general, and more specifically, for a project team. Birthdays are a great milestone that can—and should-be celebrated. Do you celebrate milestones for your team members? I wish I could say we do a great job; we at least get together once a month and have a cake for all the birthday folks. I already wrote about celebrating successes on your project, but I want to make sure we (as great managers of people) are celebrating our staff’s milestones too. The art of being a manager, no – being a great manager–is to balance and integrate work and life for yourself and your team. (Personal admission: I am probably the worst person to talk about balance!)
So a couple of thoughts here: what do you set as milestone celebrations and how do make sure that the “party actually happens?” There are many excellent books, posts and writings on how to celebrate success and milestones. I especially liked Paul McGuire’s post on “Stop and Celebrate Milestones.” His simple 5 step process for using milestones is easy to implement.
First, do you know what the milestones are for your project or team? Oh, I have talked about the need for a predictive project schedule which always has milestones in it, but I am talking more specifically about which ones you use as “celebration points” from both the schedule and people. How about some examples:
- Birthday’s – everyone has one! Let’s celebrate the achievement and acknowledge their special day.
- Length of time on the project or team – surely in the current business climate we should celebrate people who stay with our organization and continue to provide increased value.
- Major project milestone – I really like doing this with the client or stakeholder. I know I always seem to fill my week with handling problems, so a short time-out to celebrate a success is always welcome.
- Team member life event – people do have lives outside of work! Be aware of what is going on. An engagement, marriage, new baby, diploma or even new house are great opportunities for the team to celebrate and get to know each other better as individuals.
- Company/Organization event – do you celebrate your organization’s birthday? I bet your HR folks would say it is a great way to have people realize the benefits of being a part of a going concern. Or how about celebrating promotions? I hope you don’t call someone in and say “Oh by the way, you are being promoted to Vice President” and then walk away. Most promotions come after demonstrated success and lots of hard work. This makes it a great milestone to celebrate, especially if you helped the individual in setting goals to achieve the position, or have mentored or coached them.
Second, when should you celebrate milestones and successes? As G. Legh’s wrote in Accidence of Armoury, “There is no time like the present.” Another way to think about this is celebrate often, and as close to the milestone as possible.
Third, how do you celebrate milestones and successes? The answer is simple – it depends. There have been some great posts and articles written on this subject, so I’ll refer you to some of the better ones:
- HBR post How to Reward Your Stellar Team
- Amy Alberg post on How To Celebrate Success Throughout Your Projects
- American Express post on 101 Ways to Reward Employees (Without Giving Them Cash)
Fourth, how do you ensure that the celebrations you hold will provide motivation and feedback? This is a little harder to do on a consistent basis. Just holding a party without any special meaning is fine for after work time – but if you are going to celebrate make it count. One way to ensure you are getting the most out of milestone celebrations is to first identify the right milestones! Both project and personal milestones come and go while we are too busy to identify and recognize them. If you are a project manager, you already know that planning is a key to accomplishing a goal. So involve your team in identifying Key Milestones that you all want to achieve and celebrate. I really like the quote from Zig Zigler, “If you aim at nothing, you’ll hit it every time!” I don’t expect my team to make every goal we set, but when we do make them, they are certainly worth celebrating!!
Finally, be sure that the importance of the celebration and milestone are highlighted. Have you ever been told to come to an all hands meeting for a celebration and then were not sure what was being celebrated? Not the right way to do it! Make sure that the achievement is known and talk about the success.
I think it is time to go celebrate another year of sharing with you! Thank you for reading!